Family Support Worker (5632)

Glasgow ,North West
Circa £19000 per annum
Permanent Full Time 37 hours per week

Benefits – Holiday allowance minimum 29 days  plus public/bank holidays, flexible maternity, adoption and paternity packages, pension scheme where we contribute up to 7%, an employee discount portal and much more! 

Giving children and young people the foundations they need to thrive.

The role

Glasgow Health and Social Care Partnership have commissioned an exciting new service in the North West of the City to work alongside families in a flexible and strengths based way to help them achieve positive outcomes. As part of a city-wide strategy, the service will promote the wellbeing of children and young people aged 0-12 years to support them to stay at home and thrive with their families within their local communities by offering the right support at the right time.

Our shared vision is to support children and young people to live with their parents and siblings, or where this is in the best interest of children, with their extended family, enabling them to grow up in their community with their friends, and attend their local school.

An assessment of need will be undertaken to identify needs, strengths and challenges that each family faces, the intensive interventions will involve advice, guidance, parenting support, 1:1 work with children and liaising with partner agencies. 

The Family Support Workers  will be part of a multi-disciplinary team with families to support and enable positive change and to improve outcomes. You'll join a team with an opportunity to work supporting and providing outcomes to families.

You will be required to have a flexible approach to working.

You will make a difference by:

-Achieving the highest standards of safeguarding, whether through direct care provision or support activities to the children and young people who come into contact with our services, or by appropriately reporting concerns about any child or young person.

-Promote our equality and diversity strategy locally, including linking with local equality and diversity frameworks to ensure best practice and to inform and develop appropriate action plans.

-Working collaboratively with colleagues and families to achieve positive outcomes.

-Listening to children, young people and families.

-Working in an integrated way as part of a dynamic multidisciplinary team.

You will need:

-SVQ 3 in social care or equivalent.

-Working within a multi-agency social care, early years or health environment and applying safeguarding procedures

-Experience of  working alongside case holders to manage cases, in accordance with agreed procedures and completing assessments, planning and reviews to ensure positive outcomes

-Experience of working with vulnerable families and a broad understanding of their barriers.

-Understanding of safeguarding.

-Ability to communicate effectively verbally, in writing and through presentations.

-Driving licence and access to a car.


The way we work

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work here.


We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits here.

For safe and happy childhoods

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.

For more information, please contact Anne Marie Wilson anne-marie.wilson@actionforchildren.org.uk 

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

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