Residential Support Worker (12198)

Residential Support Worker

Salary: Up to £27,000 per annum

Location: Telford

Contract/Hours: Permanent/Full Time – 37 hours per week  


  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
  • Gain professional qualifications and excellent training/development opportunities
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% employer contribution with included life assurance cover
  • Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.


Vulnerable children in the UK need your help  

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. You will ensure their wellbeing is prioritised by delivering personalised care, guidance and advocacy. It is key that they stay safe and healthy and can reach their full potential.

In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualifications along with regular supervision and team meetings to ensure you feel part of our team.

About the service

Acorn Way is an exciting new residential care home providing accommodation and support for 4 Children and Young People between the ages of 5-18 years of both physical and learning disabilities. As residential support worker you may be asked to sleep in on occasion and you can earn an extra £50 for each one.

This new home will provide warm, caring and comfortable environment where our young people will feel safe and free to gain a sense of their own self.  Supported in developing skills and achieve maximum quality of life.

Our residential support workers will work withing a team that provides person centred care and tailored support to each child, meeting their individual needs in accordance with their care plan.  You will also ensure that policies and essential standards or quality and safety are achieved.

How you'll help to create brighter futures


  • Provide lead case/care planning management, including assessing, reviewing and managing risk
  • Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports
  • Attendance at professional meetings including reviews, court work etc.
  • Lead shifts with the primary aim of the provision of a high-quality service
  • Supervise and guide staff as required, in accordance with Action for Children policies and procedures
  • Lead by example with the application of Action for Children's policy procedures and professional practice standards and in line with registration requirements.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do' attitude to join our team. Ideally you will have:  

  • Experience of leading Shifts in a Care setting
  • Level 3 Diploma in Residential Childcare (or recognised equivalent)
  • Experience and training in safeguarding
  • An innovative and creative approach to problem solving
  • Experience of developing tailored care plans
  • The ability to create a safe and fun environment for both staff and children in the home and in the community.

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool  

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: Shannon Neander at shannon.neander@actionforchildren.org.uk

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on X, LinkedIn, Facebook or YouTube to get to know us better.

Close map
Acorn Way
24 Acorn Way, Telford, Shropshire, UK, TF5 0LW
  • Salary:
    £27,000 per annum
  • Directorate:
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    23 June 2024
  • Number of Roles:
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy

Latest jobs

We are proud to be a ‘Care Leaver Friendly Employer - Gold Partner. We have applied the covenant principals across all our Nations to support care experienced people to get a job in our organisation and thrive while you are employed by us

As part of our promise and commitment we offer a guaranteed interview and constructive feedback to applicants who identify as care experienced and who meet the minimum criteria for the role.

Please click here to see our applicants guide

Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.