Residential Support Worker (12034)

Salary:  £24,800 per annum

Location:  Cumnock, East Ayrshire

Contract/Hours:  Permanent / We have a variation of contracts available including Full Time, Part Time and casual hours available

Closing date: Monday 27th May


  • A generous annual leave entitlement of 29 days PLUS bank holidays 
  • Up to 5 more days leave for continuous service plus the option to buy and sell leave. 
  • Gain professional qualifications with excellent training, and development opportunities. 
  • Flexible maternity, adoption, and paternity packages. 
  • A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
  • Staff discount portal with your favourite brands. 
  • Blue Light Card eligibility with 15,000 discounts from national retailers.

Vulnerable children in the UK need your help 

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. 

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

Our Residential Support Worker is a great opportunity for those experienced working in a care setting and looking to implement those skills with an aim to progress to the next stage of their career with our help. You'll manage risk in a way which empowers young people and builds resilience, whilst at the same time ensuring their safety. You'll demonstrate a high standard of person-centred practice, have good social care values and be a strong role model to our children and young people.

In return we'll offer you amazing opportunities to progress within our organisation.​​

We offer an in-depth induction process and training.

Alongside this, we'll enrol you in the qualifications which you need to work in the industry.​

Regular supervision with your line manager, team meetings etc. will ensure you feel part of our team. ​​

Once you've gained the relevant experience and qualifications you'll be ready to progress to the next step in your career with us.

About the service

‘Meeting new people. Seeing new places. Doing new things.' That's what our Short Breaks services are all about! They are an opportunity for disabled children and young people to have fun, gain independence, learn and develop while families get to take a much needed break.

As one of our Residential Support Worker's, your role will involve providing encouragement and support to young people, aged 5 to 21, in order to help them reach their full potential and achieve their goals. You'll be responsible for assessing their needs, setting goals, and regularly reviewing and evaluating their progress. By creating a fun, safe, and stimulating environment, you'll contribute to their overall development and well-being.

You'll plan and take part in activities based at the service as well as out in the community such as trips to the local shops, parks, cinema, soft play, youth club, beach, swimming and various others.  You'll also provide support with day to day routines, life skills, attend to personal care and administer medication following the appropriate training.

How you'll help to create brighter futures 

Some key responsibilities of the Residential Support Worker roles are;

  • Providing lead case/care planning management, including assessing, reviewing and managing risk.
  • Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
  • Attending professional meetings including reviews, court work etc.
  • Supporting children and young people with medical needs.
  • Assisting the children and young people in all aspects of their care, supporting their health and wellbeing where you'll significantly improve their lives.
  • Taking the lead role and having key-working responsibilities.

Let's talk about you 

Are you resilient and have a positive approach to change and challenge? We're looking for someone with a ‘can do' attitude to join our team. Ideally you'll have: 

  • Demonstrable experience of working in a care setting and developing positive relationships through trust.
  • Application of a range of techniques to co-ordinate and communicate with service users and their families.
  • Demonstrate a solution focused approach to address problems, individually and in a team setting.
  • Demonstrate emotional resilience to respond to the challenging nature of the role.
  • Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.

Good to know

We'll be hosting an event on 21st May between 11am – 1pm at Lisalanna, Lugar Street, Millbank, Cumnock, East Ayrshire, Scotland, KA18 1AB so please do feel free to come along and find out more about the service and role, We'd love to meet you!

Application Process 

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

Talent Pool 

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. 

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.

Diversity, equality and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. 

Want to know more about Action for Children? 

Find us on X , LinkedIn, Facebook or YouTube to get to know us better. 

Close map
East Ayrshire Lisalanna Short Breaks Svc
Lisalanna, Lugar Street, Millbank, Cumnock, East Ayrshire, Scotland, KA18 1AB
  • Salary:
    £24,800 per annum
  • Directorate:
    Children's Services Scotland
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    27 May 2024
  • Number of Roles:
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We are proud to be a ‘Care Leaver Friendly Employer - Gold Partner. We have applied the covenant principals across all our Nations to support care experienced people to get a job in our organisation and thrive while you are employed by us

As part of our promise and commitment we offer a guaranteed interview and constructive feedback to applicants who identify as care experienced and who meet the minimum criteria for the role.

Please click here to see our applicants guide

Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.