Administrative Officer (12208)

Role: Ref 11208 – Administrative Officer

Location: Aberdeen

Salary: £23,131.50 per annum (pro-rata)

Contract/Hours: Permanent Part-Time – 21 hours per week (can be worked over 3/4 days to meet the needs of the successful individual and service)

Closing Date: Midnight on Tuesday 25th June 2024

Interview Date: Wednesday 3rd July 2024


  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
  • Gain professional qualifications and excellent training/development opportunities
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% employer contribution with included life assurance cover
  • Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts


Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Aberdeen Priority Families Service started in January 2017 and is a partnership between Action for Children, Aberdeen City Council, and Aberdeen Foyer. The service aims to improve the outcomes for families who have multiple and complex needs. Families are referred to the service due to issues relating to antisocial or offending behaviour, child or adult welfare concerns and or financial difficulties. We are now looking for an administrator to join our team on a part-time basis. 

You will be the first point of contact for children, young people, families, and professionals who contact the service, so will need to be approachable, compassionate, and empathetic whether communicating over the phone, by email or in person.

We are looking for an experienced administrator to provide timely, efficient, and effective administrative support across our service.

How you'll help to create brighter futures

  • Providing a range of administrative services utilising organisational policies, procedures and digital systems
  • HR Duties, such as: keeping staff records up to date, from contractual changes, payroll to training records.
  • Producing, written and financial reports for management, including formatting of information and data, which is consistent with organisational and regulatory standards, and producing statistical data.
  • Assisting with management of project budgets, work request orders, stationary orders, petty cash handling and reconciliation, and the completion of monitoring an evaluation forms.

Let's talk about you.

Whilst it would be great if you have a Business Administration S/NVQ, we're open to experience rather than qualifications.

  • Experience of using PC's on a business network running MS Windows and Office, along with Email and Internet and specific business applications.
  • The ability to work within a team environment, demonstrating tact and diplomacy with other members of staff and where necessary to direct and guide.
  • Effective communication written and oral to a range of different personnel.
  • To take responsibility for a project or task and deliver within agreed timescales.
  • Attention to detail and willingness to learn new processes and demonstrate good practice to others.
  • Experience of providing a confidential, professional service and to work flexibly to meet the demands of the role.

Whether this is a career change for you or the next step in your journey, we'd love to hear from you.

Good luck! We can't wait to hear from you.


Diversity, Equality and Inclusion

At Spring we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within the organisation. We want to take deliberate and purposeful action to ensure equal opportunity to all groups.

Male staff are often under-represented within this sector and we would like to encourage more male applicants for our roles.

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.


Application Process

There are 5 sections for you to complete - Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration – please refer to the JD and Person Specification when applying.

We also want to know what unique qualities you can bring to help us reach our vision for children and families. 

Talent Pool: We're sure you've got what it takes to join our ambitious team. If you're unsuccessful this time around, we'd like to hold your details in case similar jobs come up that you might be better suited for. But feel free to let us know if you'd rather we didn't do that.


If you need support with your application, please contact our Recruitment Partner Lynn Kelly on Lynn.Kelly2@actionforchildren.org.uk

We'll be happy to give you any support you require.


Want to know more about Action for Children?

Find us on TwitterLinkedInFacebook or YouTube to get to know us better.

Close map
Aberdeen Priority Families
Business Hub 2, Lower Ground Floor North, Marischal College,Broad Street, Aberdeen, Aberdeenshire, Scotland, AB10 1AB
  • Salary:
    £23,151.50 per annum
  • Directorate:
    Children's Services Scotland
  • Contract Type:
    Permanent Part Time
  • Closing Date:
    25 June 2024
  • Number of Roles:
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