Team Leader Residential (11085)

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnicities and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Role: Team Leader Residential

Salary: Circa £31,100 + £700 on call allowance 

Location: Ryton, Tyne & Wear  

Contract/Hours: Permanent, Full Time, 37 hours per week


  • Basic annual leave of 29 days PLUS bank holidays
  • Up to 5 more days leave for continuous service PLUS the option to buy another 5 days every year!
  • Gain professional qualifications with excellent training, and development opportunities.
  • Flexible maternity, adoption and paternity packages.
  • Up to 7% employer pension contribution. Staff discount portal with your favourite brands.
  • Blue Light Card eligibility with 15,000 discounts from national retailers.

Please note we are unable to offer sponsorship for this role.

 Development and Career Progression:

  • Work towards gaining your Level 5 Diploma, fully funded, and supported by us!
  • Clear pathways for progression into roles such as Service Co-ordinator, Home Manager or Area Manager.
  • Our Operational Director, Kate, began her career as a Play Worker. Have a look at her Career Progression blog attached.

We're offering a highly competitive rewards package, plus a comprehensive supervision and development programme to continue your professional development.

We are one of the UK's largest children's charities – you may have seen us featured in A well-known Christmas TV advert for 2022. One way we support young people is by offering nurturing environments in small residential homes, located in local communities. You could soon be a valued member of our team.

A bit about the role:

Do you have a strong background in children's residential care? Are you focused and passionate about changing the lives of children and young people for the better? We have a unique opportunity for a Team Leader to join our team in the newly developed children's homes in the Northeast.

This is an exciting, challenging and rewarding role with the opportunity to make a huge personal impact. 

This is an incredibly exciting time to join a new dynamic residential team. The successful applicant will have a real opportunity to work as part of a team, who will improve the outcomes of children and young people by providing safe, stable, and loving homes for them to live and thrive in.

We will actively support you in your role and provide you with regular supervision / APR process and specialist training including a commitment to achieve Level 5, Leadership and Management qualification from our newly developed Professional Development Centre

How you'll help to create brighter futures:

As a Team Leader you will work with the registered manager in the day to day running of the home and deputise in their absence. Work as part of a multi-disciplinary team ensuring that the children and young people, we support develop to reach their full potential. 

  • Supporting Young People to achieve positive outcomes.
  • Provide direct line management to a team of residential staff to deliver high standards of care.
  • Leading shifts and supervising staff
  • Link working with young people (managing paperwork and files).
  • Developing care plans and identifying agreed outcomes.
  • Responsible for the safeguarding of young people.
  • Being an advocate for the wellbeing of the young people.

Let's talk about you.

  • In this role, you'll contribute to our vision of ensuring safe and happy childhoods. To achieve that real change to vulnerable children, young people and families, there'll be certain qualities that you will have.
  • Experience of working with children or young people withcomplex needs within a residential setting.
  • Level 3 QCF Diploma in Residential Childcare (or equivalent) is essential.
  • An understanding of attachment theory and impact of adverse childhood experiences on the development and behaviour of children and young people.
  • A positive and confident approach to engaging with children and young people,
  • The ability to work effectively as part of a team. - IT literate, the ideal candidate must be confident in using a computer.

Good to know.

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Contact: Recruitment Partner Erika Brinkman on 01923 361723 or erika.brinkman@actionforchildren.org.uk if require any further information.

Diversity, equality, and inclusion

We're also encouraging more male applicants for our Children's Services roles, too.

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on Twitter, LinkedIn, Facebook or YouTube to get to know us better.

Good luck! We can't wait to hear from you.


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Brumby House
Barmoor Lane, Ryton, Tyne and Wear, England, NE40 3AA
  • Salary:
    £31,100 per annum
  • Directorate:
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    3 December 2023
  • Number of Roles:
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We are proud to be a ‘Care Leaver Friendly Employer - Gold Partner. We have applied the covenant principals across all our Nations to support care experienced people to get a job in our organisation and thrive while you are employed by us

As part of our promise and commitment we offer a guaranteed interview and constructive feedback to applicants who identify as care experienced and who meet the minimum criteria for the role.

Please click here to see our applicants guide

Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.