Service Coordinator (7525)

Action for Children

Role: Service Coordinator

Salary: circa £31,500 per annum

Contract/Hours: Permanent, Full-Time, 37 hours per week, Monday to Friday

Location: Guernsey, Channel Islands

Perks: Annual leave of 29 days, plus public holidays, flexible maternity, adoption and paternity packages, annual staff awards, up to 7% employer contribution pension scheme, employee discount portal with all your favourite brands, check out more on our career's portal


We're thrilled that you're considering a career with Action for Children. Spare us five minutes, and we'll tell you what you need to know…


What you'll be doing:

You will manage and lead a team to provide a wide range of services to children, young people and families, which enable positive outcomes to be achieved, in accordance with organisational policies, procedures and regulatory requirements.


You'll do this by:

  • Providing a high quality service (including those with a regulatory requirement) to children, young people and their families, based on an assessment of need and outcomes
  • Working closely with senior staff and managers to review and evaluate service provision, ensuring continued improvements are made, driving innovation and business development, in particular for an assigned area of work
  • Providing support to children, young people and families by agreeing and directly applying interventions, liaising with other agencies and professionals
  • Participating, chairing, facilitating and leading of relevant multiagency meetings e.g. service planning meetings, home visits and conference meetings, where appropriate
  • Being responsible for the delivery of quality services, including operational and strategic planning and deployment of resources and to work with commissioners and other external bodies
  • Coordinating a delegated budget to ensure efficient usage and reporting, in accordance with agreed procedures


What we need from you:

  • Significant post qualification experience of working with children, young people and or families in a multi-agency environment and achieving positive outcomes through intervention
  • Delivery of service user needs assessment, ensuring accurate and update retention of information
  • Advanced experience of chairing, supporting and contributing to service planning meetings
  • Experience of the development and practice of community working, including influencing involvement
  • Producing clear, concise written reports capturing and progressing the salient issues to action
  • The Right to Work and live in Guernsey, Channel Islands
  • A driving licence with access to a vehicle and the flexibility to participate in an on-call rota, 1 week in 3


Working here is so much more than a job. It's an investment of time to truly make a difference to the lives of vulnerable children, young people and families across the UK.


We work together to reach our vision of safe and happy childhoods. Given this and our ongoing commitment to Diversity and Inclusion, we encourage applications from everyone. We value and celebrate the diversity of those that work with us and as an inclusive workplace we want all our current and future staff to feel able to be themselves in the workplace.


If you're interested in finding out more, click apply and visit our careers portal for more information.


If, for any reason, you need support with your application, please contact Carla Smart on 01923 361739. We'll be happy to give you any support you require.


If you want to get to know us a little better, check out our socials on Twitter, LinkedIn, Facebook or YouTube.

  • Salary:
  • Directorate:
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    13 July 2022
  • Number of Roles:
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Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.