Residential Worker (5285)

Hertford, Hertfordshire  

Circa £22,700 per annum  

Permanent, Full Time, 37 hours a week  

Giving children and young people the foundations they need to thrive. 


The role 

The Pines provides quality residential care for up to 6 children, aged 5 – 18, with physical and/or learning disabilities and complex needs. We aim to provide a secure, nurturing and fun environment in which young people feel safe and can discover their self-worth as individuals. This is achieved by focusing on their needs with a flexible approach to all aspects of care. We are looking for individuals who are enthusiastic and willing to join in with a range of activities within the home and support young people out on trips.  We are looking for staff to be creative and imaginative so that each visit for the young person is fulfilling and fun as well as helping to build life skills in order to one day live independently 


You will make a difference by: 

- Acting as a key worker to individuals, providing one-to-one support and taking a lead with care planning management. 

- Undertaking assessment of needs, developing a care plan, identifying agreed outcomes and carrying out quarterly reviews. 

- Assessing and managing risks to children, ensuring a high level of safeguarding practice. 

- Carrying out Health and Safety checks and creating fire evacuation plans. 

- Providing personal care, administering medication and carrying out clinical procedures. 

- Building and maintaining professional working relationships with external organisations such as schools and Local Authorities, and attending meetings when required. 

- Providing emotional, social and practical support to young people who can display challenging emotional and social difficulties. 

- Ensuring that the views and needs of young people are heard and responded to by promoting communication and participation. 

- Recording observations and maintaining up to date files. 

- Supervising Assistant Residential Workers on shifts. 


You will need: 

- Level 3 Diploma in Residential Childcare or a willingness to undertake, we are happy to help you work towards your professional qualification. 

- Experience in the care of disabled children, young people or adults, with knowledge of administering medication and personal care (desirable). 

- Desire to provide help and support to vulnerable young people. 

- Awareness of Health and Safety and safeguarding issues. 

- Strong team work and organisation skills with the ability to quickly adapt to change. 

- Ability to work independently using own initiative. 

- Resilient, energetic and innovative approaches to problem solving and developing the service. 

- Ability to communicate in an appropriate way, both verbally and non-verbally. 

- Confidence in using Microsoft I.T applications. 

- Good standard of literacy and numeracy. 

- A commitment to ongoing personal development. 

- Full driving licence and own vehicle would be beneficial but not essential. 


The way we work 

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work here. 



We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits here. 


For safe and happy childhoods 

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK. 

For more information, please contact email Sarah Manderfield  at sarah.manderfield@actionforchildren.org.uk  -


Interview dates are scheduled for 15th and 16th July 2021 


We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice. 


Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce. 

Close map
The Pines
The Pines, Divot Place, Hamels Drive, Hertford, Hertfordshire, SG13 7SP
  • Circa:
  • Department/Division:
    England South
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    28 June 2021
  • Number of Roles:
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