Outreach Residential Support Worker (12300)

Outreach Residential Support Worker

Salary: circa £24,000 per annum

Location: Aberdeen, Scotland

Contract/Hours: Permanent / Full Time – 37 hours per week (Monday to Friday – 9am – 5pm) Whilst they are not mandatory, there will be opportunities for sleep ins if you wish to do so (£50 per sleep in, shifts 12pm – 12.30pm with sleep from 11pm – 7am)

Closing date for applications is Sunday 21st July and Interviews will take place on Tuesday 30th July


  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
  • Gain professional qualifications and excellent training/development opportunities
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% employer contribution with included life assurance cover
  • Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. You will ensure their wellbeing is prioritised by delivering personalised care, guidance and advocacy. It is key that they stay safe and healthy and can reach their full potential.

In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualifications along with regular supervision and team meetings to ensure you feel part of our team.

Once you have gained the relevant experience and qualifications you will be ready to progress to the next step in your career with us. 

About the service

Clifton Road is dedicated to assisting Unaccompanied Asylum-Seeking Young People through outreach services in their homes and communities. We offer personalised one-on-one support to foster their independence throughout the asylum process. Our assistance encompasses a variety of activities, from culinary guidance and city navigation to help with legal matters, educational pursuits, and emotional wellbeing.

In addition, we cater to individuals aged 16 to 21 in a residential environment. As part of our residential team, you'll contribute to creating more fulfilling lives for children, young people, and their families by implementing and delivering targeted interventions that align with our organisational standards and regulatory guidelines. The Clifton Road care service is committed to supporting young adults aged 16 to 21 who have experienced care, such as in local authority children's homes, foster care, or secure residential facilities. We offer a supportive residential setting, providing a spectrum of services tailored to meet each individual's needs. This is done in collaboration with various agencies to enhance the life prospects of these young people and aid them in achieving autonomous living.

As an Outreach Residential Support Worker, the primary focus of your role will be to deliver extensive outreach support to our unaccompanied asylum-seeking young people.  

How you'll help to create brighter futures

Some key responsibilities for the Outreach Residential Support Worker are;

  • Provide lead case/care planning management, including assessing, reviewing and managing risk
  • Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports
  • Attendance at professional meetings including reviews, court work etc.
  • Implement and support individualised care plans for young people and conduct needs assessments and manage potential risks.
  • Handle the administration of medication and clinical procedures.
  • Provide emotional and social support and aid in developing independent living skills among children and young people.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do' attitude to join our team. Ideally you'll have:

  • Demonstrable experience of working in a care setting and developing positive relationships through trust
  • Application of a range of techniques to co-ordinate and communicate with service users and their families
  • Demonstrate a solution focused approach to address problems, individually and in a team setting
  • Demonstrate emotional resilience to respond to the challenging nature of the role
  • Possess a HNC in Residential Childcare or SVQ 3 or willing to complete this within 2 years of commencing employment with us, full support will be provided.

Good to know 

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.  

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on X, LinkedIn, Facebook or YouTube to get to know us better.

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Clifton Road
311 Clifton Road,, Aberdeen, City of Aberdeen, Scotland, AB24 4HN
  • Salary:
    £24,000 per annum
  • Directorate:
    Children's Services Scotland
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    21 July 2024
  • Number of Roles:
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We are proud to be a ‘Care Leaver Friendly Employer - Gold Partner. We have applied the covenant principals across all our Nations to support care experienced people to get a job in our organisation and thrive while you are employed by us

As part of our promise and commitment we offer a guaranteed interview and constructive feedback to applicants who identify as care experienced and who meet the minimum criteria for the role.

Please click here to see our applicants guide

Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.