Housing Support Worker (12354)

Housing Support Worker

Salary: £25,600 per annum 

Location: Haddington, East Lothian 

Contract/Hours: Permanent / We have two roles available, one of the roles is Full Time – 37 hours per week (4 week rolling rota, days, evenings and alternate weekends) and another Full Time - 37 hours  per week (dedicated to nightshift working only)


  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
  • Gain professional qualifications and excellent training/development opportunities
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% employer contribution with included life assurance cover
  • Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

New Horizons provides residential housing support to young people; aged 16-25 years referred by East Lothian Housing Department who are declared as homeless or threatened with homelessness.

The Service seeks to support young people to prepare for more independent living, working with residents on a range of issues e.g. budgeting, food preparation and safe storage, household chores and practical skills, managing neighbourhood relations and disputes, accessing specialist services and employability.

We're looking for a Housing Support Worker who can engage with young people, providing structured and focused housing support them to gain crucial life skills to enable them to live more independently or sustain their accommodation in the community. This support may be provided as a 1:1 or as small focused group work.

You'll join a committed and dedicated team who together help build a foundation for a brighter and more secure future for the young people we work with.

We offer a 4 week rolling rota which will enable you to plan ahead and promotes a great work life balance due to the flexibility in scheduling and also those seeking working solely nights.

How you'll help to create brighter futures

Some key responsibilities for the Housing Support Worker role are;

  • Building working relationships with multi-agency partners from the statutory and voluntary sectors to deliver the best outcomes for young people, including ELC Housing Department, benefits agencies, specialist health services, employment and training providers.
  • Supporting young people to engage with local agencies and organisations which assists them to sustain their accommodation and place within the community e.g. accessing leisure activities, GP and health services.
  • Ensuring that the Service complies with all Action for Children and East Lothian Council Standards and Procedures and with regard to case file recording / paperwork, incident and accident reporting, safeguarding and health and safety. Practitioners will use Action for Children E-systems to identify needs, interventions and the Outcome Star to measure and record outcomes.

Let's talk about you

  • SVQ3 or equivalent or a desire to work towards this in the first year of employment, to enable registration to the SSSC as a worker in Housing Support.
  • Experience of working within a multi-agency social care, early years or health environment and applying safeguarding procedures or a knowledge of these through personal experience or circumstances.
  • Ability to follow procedures and complete assessments, develop plans and review plans to ensure positive outcomes.
  • A knowledge of an outcome based approach to planning, delivering and reviewing services.
  • Producing concise and accurate reports to agreed standards, formats and timelines, which may be used ultimately for formal reviews.

Good to know

Application Process: There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool: We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Want to know more about Action for Children?

Find us on Twitter, LinkedIn, Facebook or YouTube to get to know us better.


Close map
East Lothian New Horizons Hsg Service
2 Florabank Road, Haddington, East Lothian, Scotland, EH41 3LJ
  • Salary:
    £25,600 per annum
  • Directorate:
    Children's Services Scotland
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    24 July 2024
  • Number of Roles:
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy

Latest jobs

We are proud to be a ‘Care Leaver Friendly Employer - Gold Partner. We have applied the covenant principals across all our Nations to support care experienced people to get a job in our organisation and thrive while you are employed by us

As part of our promise and commitment we offer a guaranteed interview and constructive feedback to applicants who identify as care experienced and who meet the minimum criteria for the role.

Please click here to see our applicants guide

Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.