Housing Support Practitioner (6588)

Salary: Circa £23,000

Contract/Hours: Permanent, Full time (37 hours)

Location: Livingston, West Lothian

Benefits: Annual leave of 29 days PLUS public holidays, flexible maternity, adoption and paternity packages, annual staff awards, 7% employer contribution pension scheme, employee discount portal with all your favourite brands, check out more on our careers portal.

Closing Date: Midnight on 2nd February 2022.  If we receive a high number of applications, we may have to close earlier than advertised.

We're thrilled that you're considering a career with Action for Children so here's what you need to know….

About Us

At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 600,000 children and families across the UK. We work to ensure their voices are heard, and campaign to bring lasting change to their lives.

About the Role:

West Lothian Housing Support Service is an outreach Housing Support provision based in Livingston. The service offers support to young people aged 16-26 years who are homeless, at risk of homelessness or are undergoing a housing transition with which they need support. The aim of the service is to assist young people to develop the skills to independently, and responsibly manage their own tenancy. In addition, we can offer support to 15-year olds for up to 2 hours a week, to prepare them to become more independent and develop skills which would help them sustain their current and future placement. We also offer conflict resolution and mediation support if they wish to continue to stay in their current living arrangements. 

The service offers a range of practical skills including budgeting, good door keeping and key life skills. Alongside the development of practical tenancy management skills workers develop a supportive, nurturing relationship with young people with the aim of improving their emotional well-being, confidence, and independence.  We are looking for a Housing Support Practitioner who will be responsible for key working duties including engagement with service users, co-ordinating support and maintaining written records. You will be required to complete initial and ongoing assessments.  Our office is based in Livingston EH54 8PT, and we cover service users in the whole of West Lothian.  The working hours of this role cover 9am – 9pm on a needs led basis and our core days generally cover Mon- Fri, but we require some flexibility to accommodate support to service users which may include occasional evenings and weekends.

During Covid times, we support agile / home working with a requirement to be in the office on an ad hoc basis.  Our expectation is to return to the office on a full-time basis when the guidelines allow.


As a Housing Support Practitioner, you'll be:

  • Developing productive professional relationships with the young people we support.
  • Undertaking assessment and action planning in partnership with Young People.
  • Achieving the highest standards of safeguarding, whether through direct care provision or support activities to the children and young peoplewho come into contact with our services, or by appropriately reporting concerns about any child or young.
  • Promoting Equality and Diversity strategy locally including linking with local equality and diversity frameworks to ensure promotion of best practice and to inform and develop appropriate action.


What You'll Bring:

Our job description for the Housing Support Practitioner outlines the requirements of the role but the ‘must-haves' are:

  • Minimum SVQ3 in social care/equivalent qualification for housing support service or willing to work towards qualification.
  • Registered with SSSC or equivalent/ willing to work towards registration.
  • Experienced in a social care setting and an understanding of the issues young adults experience who are homeless.
  • Experienced in safeguarding and an understanding of risk management.
  • Knowledge of mental health issues experienced by young people.
  • Ability to engage with young people and build positive relationships.
  • Knowledge and experience of multi-agency working.
  • Suitable means of transport to effectively carry out the duties of the role with appropriate business use vehicle insurance required.


Working here is so much more than a job. Whether this is a career change for you or the next step in your journey, we'd love to hear from you.

We work together to reach our vision of safe and happy childhoods. A diverse workforce enriches the lives of the children and young people we work with and we welcome applications from everyone. We value and celebrate our differences and as an inclusive workplace we want everyone to be themselves.

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

We can't wait to hear from you – stay safe and happy.


Application Process: There are 5 sections for you to complete, Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Top Tip... Refer to the job description when writing your Supporting Statement.

Interview Date: W/C 7th February 2022 -  these dates can change in special circumstances, but we do our best to stick to them.

Talent Pool: We'd like to hold your details in case similar jobs come up but do let us know if you'd rather we didn't.

Contact: Lynsey.Munro@actionforchildren.org.uk in our recruitment team who will be happy to support with your application.

Get to know us a little better by checking out our socials on Twitter, Linkedin, Facebook or YouTube




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West Lothian Outreach Housing Support
Unit 4 & 5, Delta House, Livingston, West Lothian, Scotland, EH54 8PT
  • Circa:
  • Directorate:
  • Contract Type:
    Permanent Full Time
  • Closing Date:
    2 February 2022
  • Number of Roles:
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