Family Support Worker (5879)

Sandwell - Based anywhere in Sandwell with regular travel.

Covering local areas including Smethwick, West Bromwich, Oldbury, and Wednesbury

Fixed Term (Term Time Only) until August 2022, Part time - approx. 14 hours per week, 2 days a week.

Circa salary £17,600 (Full Time Equivalent) salary pro rata for part time working hours.


Brilliant benefits!
We offer 29 days holiday plus public/bank holidays, flexible maternity, adoption and paternity packages, pension scheme where we contribute up to 7%, an employee discount portal and much more!


The Role:

Greets Green Children's centre plays an essential role in providing support to the community on a regular basis. They work in partnership with other agencies such as health visitors, midwives and local schools to support children and young people aged 0-19 years old.

The services include: family support, health services; parenting programmes and antenatal support; early years education services, such as ‘stay and play' sessions; school readiness sessions and speech and language support and family learning.

You will be part of a small team to deliver an early intervention mental health programme to young people aged 15-18 within a cluster of educational establishments.

Blues programme is a 6 week evidenced based group intervention focused on reducing negative cognitions and increasing positive engagement to prevent depression and anxiety. Action for Children will support you with the training on this programme.

Some evening, holiday and weekend work may be required.

As a Family Support Worker your role is to provide a welcoming, supportive and safe environment for the children and young people to learn and develop. You will be responsible for the delivery of liaison with schools and partners around delivering the programme, planning around the course and creating reports.

You will make a difference by:

-Providing and being responsible for a responsive, high quality service to children, young people their families and our partners based on an assessment of need that is regularly and professionally reviewed and is outcomes driven.

-Developing effective working relationships, using various channels of communication with Action for Children colleagues, partner agencies and other external agencies.

- Consistently applying Action for Children's and professional practice standards and to ensure their implementation as necessary and to be proactive in their implementation.

-Referring children, young people and their families that require the involvement of a specialist, other management support or to directly provide the specialist support appropriately.

-Attending meetings i.e. service planning meetings, home or site visits and conference meetings with external agencies, representing Action for Children, demonstrating professionalism and our core values, in terms of approach, advice and positioning.

- Producing written reports and present these reports as necessary.

- Establishing relationships and links within the community to assist the service user and their family.

- Working as part of the team to review and evaluate service provision, ensuring continued improvements are applied and where necessary to manage, guide or direct less experienced staff.


What are we looking for from you? 

-NVQ level 2 in health / social care or relevant qualification/experience

-Experience of working with vulnerable families and complex family support cases with focus on 0-19's (25 where there is SEND) including children subject to a child protection (CP) plan, Child in Need Plan (CIN) and CAF / Early Help Plan

-Experience of carrying out effective family support assessments leading to improved outcomes for children and families.

-Experience of chairing meetings with regard to family support plans and leading multi-agency family support plans.

-Experience of completing direct work and capturing lived experiences of  children and young people 0-25 years.

-In depth knowledge of safeguarding policy and procedures.

- Experience of completing assessments with children, young people and their parents in particular the Early help assessments and outcomes star assessments.

- Experience of working in multi-agency and supporter settings.

- Strong communication skills and a commitment to caring.

- Access to a car & driving licence would be an advantage (frequent travel between all 5 sites).


How do you apply?

There are 7 sections in our application form. 

Personal Details, Education & Training, Professional Registrations & memberships, Employment History, Supporting Statement & Information, Quality & Diversity, Declarations & Submission. Being a Children's charity it is important that we have a robust application process. Having your Supporting Statement ready to upload and a CV to refer to for Employment/Education section will help you submit the application.  

Closing date is Tuesday 5th October 2021.

The way we work  

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Learn more about our behaviours and values to understand more about the way we work on our Action for Children website.   


We proud of the passionate people who work at Action for Children. And we offer a generous rewards package to recognise them. Please refer to our attached benefits brochure.

For safe and happy childhoods  

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 600,000 children and families across the UK.  

For more information, please contact Nazia Hayat on 01923 361 733 or email  Nazia.Hayat@actionforchildren.org.uk

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.  

Action for Children is passionate about promoting equality, celebrating diversity and working inclusively. We value and welcome applications from anyone with the skills and experience for the role. People with disabilities, and those from Black, Asian and Minority Ethnic communities are currently under-represented in our teams. We're working to change this and we particularly welcome applicants from these groups.



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Greets Green Children's Centre
Wattle Road, West Bromwich, West Midlands, United Kingdom, B70 9EZ
  • Circa:
  • Department/Division:
  • Contract Type:
    Fixed Term Part Time/Term Time
  • Closing Date:
    5 October 2021
  • Number of Roles:
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