Administrative Officer (7529)

Action for Children

Salary: £11 per hour

Contract/Hours: Permanent, Part-Time (either 7 hours per week all year round or 10 hours a week if term time)

Location: Guernsey, Channel Islands

Perks: Annual leave of 29 days (pro-rata) PLUS public holidays, flexible maternity, adoption and paternity packages, annual staff awards, up to 7% employer contribution pension scheme, employee discount portal with all your favourite brands, check out more on our careers portal. 


We're thrilled that you're considering a career with Action for Children so here's what you need to know…. 


About Us 

Action for Children's team in Guernsey provides a variety of unique and innovative services to children, young people and families.  Our Youth Housing service provides accommodation and support for young people generally between the ages of 16-25 who are experiencing various difficulties in their lives


As accommodation issues rarely occur in isolation, our team also creatively offers support and various levels of intervention with related difficulties and challenges such as Substance Abuse (Drugs and Alcohol), Domestic Abuse, Employability, Mental Health issue etc, Family Mediation and Offending Behaviour including occasional Prison work etc.

As an Administrative Officer you will deliver an effective, efficient, administrative service that is flexible to meet the needs of our substance use education team to enable the service to achieve agreed service objectives. This will include booking lessons, inputting feedback from students and sharing our activities and impact with the wider community.


 As an Administrative Officer, you'll be: 

  • Providing a range of administrative and front of house services
  • Organising and progressing the full range of activities associated with business meetings including refreshments, agenda preparation, minuting and progress chasing agenda items and follow up actions
  • Providing written, verbal and e-correspondence to internal and external contacts
  • Undertaking desk top research on behalf of colleagues and management to inform responses to correspondence received or to enable the completion of specific reports.
  • Producing presentations, written and financial reports for management, including formatting of information and data, which is consistent with organisational and regulatory
  • Maintaining systems and databases to enable the extraction, tracking and presentation of accurate information.


What You'll Bring: 

Our job description for the Administrative Officer outlines the requirements of the role but the ‘must-haves' are: 

  • Business Administration NVQ Level 2 or equivalent work experience
  • Good IT skills to include MS Windows, Office and business applications
  • Experienced with providing a confidential and professional administration service
  • Effective communication written and oral to a range of different colleagues
  • Confidence and competency to take responsibility for a project or task and deliver within agreed timescales
  • Attention to detail and willingness to learn new processes and demonstrate good practice to others
  • Proven track record of liaising with senior external stakeholders to co-ordinate key activities


Working here is so much more than a job. Whether this is a career change for you or the next step in your journey, we'd love to hear from you. 

We work together to reach our vision of safe and happy childhoods. A diverse workforce enriches the lives of the children and young people we work with and we welcome applications from everyone. We value and celebrate our differences and as an inclusive workplace we want everyone to be themselves. 

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice. 

We can't wait to hear from you – stay safe and happy.  

Application Process: There are 5 sections for you to complete, Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Top Tip... Refer to the job description when writing your Supporting Statement.  

Talent Pool: We'd like to hold your details in case similar jobs come up but do let us know if you'd rather we didn't.  

 Contact: Carla Smart on 01923 361 739 who will be happy to support with your application. 

 Get to know us a little better by checking out our socials on TwitterLinkedinFacebook or YouTube.  


  • Salary:
    £11 per hour
  • Directorate:
  • Contract Type:
    Permanent Part Time
  • Closing Date:
    13 July 2022
  • Number of Roles:
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Action for Children are committed to interviewing applicants with a disability or health condition who meet the minimum criteria for the job.

The aim of this commitment is to encourage positive action, encouraging people with a disability to apply for jobs and provide an opportunity to demonstrate their skills, talent and abilities at the interview stage.

If you have a disability or health condition and need to discuss reasonable adjustments for any part of this recruitment process, so you have the best opportunity to demonstrate that you can do the job or wish to discuss how we will put in place any adjustments if you were to be successful, please email recruitmentservice@actionforchildren.org.uk and a member of our team will be happy to help you.